Generac Find My Manual (2024)

FAQs

Do Generac generators have tracking devices? ›

Many modern Generac generators include built-in monitoring

Generac's remote monitoring system is a great way to keep track of your generator's performance without being on-site.

How Do I Activate My Home Standby Generator? Go to Generac.com, Activategen.com, or call 888-922-8482 to obtain 5 digit numerical activation code. You will need to provide your name, mailing address, email address, the generator fuel type, and generator serial number.

Onboard WIFI:

This is the STA MAC address which will be located on a Wi-Fi sticker just above your generator serial number decal.

Attempt to crank the generator using the manual start switch located on its control panel. *If this fails, use the bypass key-switch located on the side, to start the generator. Check battery if it does not crank with switch.

Select Where Your Generator Will Go

Install your generator in a safe location that won't pose a carbon monoxide threat to your family or neighbors. That means never inside and at least five feet from any windows, doorways, or soffit vents (check your local code for exact requirements).

Some generators get left on job sites and misplaced. GPS trackers can solve those issues with exact locations. Generator trackers also have geo-fence technology. This will send an alert via text or email if the generator leaves a predetermined area.

No, a Mobile Link account and network connection are not required for a home standby generator to operate. Automatic operation for a home standby generator is configured from the generator control panel. Note that there are a number of benefits to using Mobile Link, and a free Wi-Fi-only plan is offered.

Mobile Link* is a free mobile app, allowing you to monitor the status of your home standby generator.

Generac offers two aftermarket Mobile Link devices: The Wi-Fi/Ethernet device, and the 4G LTE device. These devices provide network connectivity for some generator models manufactured prior to 2018 (2018 and later model generators have Evo 2 controllers with Wi-Fi chips installed standard from the factory.)

How do I identify my Generac generator? ›

The model number is printed on every standby and portable generator unit and is easy to find. The descriptions below detail where you can find it on each unit. 8KW-26KW (2008 models to present): Lift the top cover of your unit and you will find the model number on a label located on the right-hand side of your unit.

During a power outage, a manual transfer switch (MTS) provides a safe and convenient way to connect a portable generator to a home or business. The MTS turns on the generator's power to the home, enabling the user to run hardwired appliances like a furnace, well pump, or water heater.